Free Shipping
All orders over $99 qualify for free standard shipping. Orders under $99 incur a flat $12.99 shipping fee.
Delivery Timeframes
| Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5–7 Business Days | Free on orders $99+ / $12.99 otherwise |
| Express Shipping | 2–3 Business Days | +$19.99 |
| Overnight Shipping | Next Business Day | +$34.99 |
Order Processing
Orders are processed within 1–2 business days. You will receive a tracking email once your order has shipped. Orders placed after 2 PM EST or on weekends will begin processing the next business day.
Packaging
Every plant is professionally packaged using custom-fitted boxes, protective foam inserts, and stabilizing brackets to ensure your plant arrives in perfect condition. We take pride in our packaging — because presentation matters from the moment your package arrives.
Shipping Destinations
We currently ship to all 48 contiguous US states. We do not ship to Alaska, Hawaii, or international destinations at this time.
Tracking Your Order
Once your order ships, you'll receive an email with your UPS/FedEx tracking number. You can track your package at any time on the carrier's website. If you haven't received a tracking email within 3 business days of your order, please contact us.
Damaged in Transit
If your order arrives damaged, please photograph the damage within 48 hours of delivery and email the photos to hello@plantsauralief.com. We will arrange a replacement at no cost to you. Please retain all original packaging until your claim is resolved.